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Co-founder and MD of Shout, Alan’s background encompasses Electronic Engineering, Sales and Management across the Consumer Electronics, IT, Structured Cabling and Telecommunications industries.
Alan has held Senior Sales and Team Leader/Management roles in the telecommunications sector since 1996, working in both large organisations like Telsis, Colt Telecom and Thorn EMI, through to smaller niche players.
Alan has a friendly, open and honest approach to business, thriving on innovation and creating true partnerships that provide a ‘win win’ outcome.
David has worked in roles such as Special Projects Engineer and Systems Development Manager for the likes of Saudi Basic Industries where he developed computerised systems which assisted the growth of the company from a small enterprise to a business with a turnover of $400M.
Co-founder of Shout, David and Alan met at Telsis where David was responsible for developing solutions for customers which were outside the company’s product set. His role is to now guide the engineering team at Shout to develop its product set to provide enhanced technical functions for their customers.
David’s vision is to build Shout into a recognised partner for technology companies and provide solutions and expertise for their problems, allowing them to be more competitive and efficient.
Matthew has worked in Telecommunications Software Development for over 10 years, moving to Shout from Telsis over 5 years ago. He’s been involved in many different areas of software development and has a broad understanding of the technologies that are used in the Telecommunications world and beyond.
As Engineering Manager Matthew’s primary roles are to oversee the software development process and ensuring that Shout’s customers receive quality technical support - an integral part of operating as your technology partner.
The Engineering team at Shout have a broad base of technical skills and work closely together enabling them to tackle complicated integration scenarios and deliver robust, flexible solutions in a timely manner.
For Shout the delivery of a completed project is just the start, and we’re proud of the support cover the engineering team provide. With direct access to engineers, and with someone available 24 hours a day, you can be sure we will be there when you need us.
Darren has worked in telecoms and communications for his entire career, starting as a Radio Officer in the Merchant Navy before moving ashore to work as a design engineer on embedded systems and signalling in intelligent networks. This low level telecoms experience, as well as working on application level solutions, has proven invaluable whilst working at Shout Telecoms.
Darren’s role at Shout is to ensure that its resources and skills are efficiently used to deliver complex solutions on time and to budget. Darren’s aims are to meet our customers requirements and exceed their expectations.
To find out more about how Shout can help your business, or for more technical information contact us today or call us on +44 (0)23 9224 8530
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Shout have been working with Opal’s Inbound Service Division for the last 8 years and share their commitment for inbound call handling.
TalkTalk Group and one of the largest network operators.
