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Bespoke Programming
Outsourcing
Managed Services
Telsis Consultancy
Bespoke Programming

Shout’s expertise in bespoke programming can be adapted to meet your needs in a variety of ways:

  • We can tailor our off the shelf solutions to work in your environment and deliver the specific services you need
  • We can help you develop and adapt your existing software to create the best solutions for your business
  • We can work closely with you to design a bespoke system that delivers against your individual requirements

Off the Shelf

Our existing range of flexible solutions includes technologies such as Speech Recognition and Text to Speech, Gateway products between SIP and traditional TDM technologies, Application and Media Server technologies and customer facing and fault finding statistical analysis systems. These proven building blocks can be tailored to meet your network requirements and will deliver the services your customers need.

Working with you

Perhaps you’re looking to adapt and develop your existing systems but lack the available skills or time to do so. Shout can help connect your legacy software with new solutions ensuring you get the best services from your network, utilising your existing infrastructure to its maximum value. This is the kind of successful technological partnership we have with organisations such as T-Mobile and Virgin Media.

Bespoke Solutions

Sometimes your existing software is just at end of life and the most cost effective solution is a new build from scratch. Shout’s wealth of knowledge, experience and expertise means we can create bespoke solutions exactly to meet your requirements. And this service can be much more cost effective than you may think.

To find out more about how Shout can help your business, or for more technical information contact us today or call us on +44 (0)23 9224 8530
Our Customers
Opal
Shout have been working with Opal’s Inbound Service Division for the last 8 years and share their commitment for inbound call handling.

Our network IVR’s simultaneously provide a wide range of voice services for conference, call record, fax, audio play and record. This has given Opal the ability to cost effectively build a carrier grade range of inbound products.

We went on to develop a bespoke customer facing statistics package which enabled Opal to win new customers as well as reducing churn. Bespoke statistics applications allow differentiation of services from competitors and working closely with Shout, Opal was able to deliver a statistics package to make the difference.

Opal Telecom is the business-to-business division of the TalkTalk Group and one of the largest network operators.
Copyright 2009 Shout Telecoms