Shout Telecoms
 
 
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Solutions

Speech Recognition / TTS
Voicemail Systems
Custom Statistics and Reporting
Conferencing
Intelligent Call Routing
Fax2Email
Call Record
Personal Numbering
Custom Statistics and Reporting

Shout have a great deal of experience in this area, having designed and built multiple bespoke statistics applications for various operators, including BT, Opal and T-Mobile.

Our proven stats engine works from the Call Detail Records output from any vendors' call handling equipment, collating all available information into a flexible and fast database engine. From here we can design your desired reports, giving you exactly the view you want of your network, including 'Virtual' views that can span across multiple devices.

Should you need detailed and fast information about your infrastructure and/or customers, we can help you to get your hands on this information too.

CustomStats

Features

  • Proven database backend for fast CDR storage and high availability
  • Powerful and flexible report generator
  • Integration with your existing CRM or number management system
  • Email and FTP outputs for background report delivery

Benefits

  • Can be built to meet your individual requirements
  • Can pull traffic analysis information together from multiple disparate technologies
  • Can be configured for 'near real time' reporting, depending on your infrastructure
  • Automated Email and SNMP Alerts of network issues

To find out more about how Shout can help your business, or for more technical information contact us today or call us on +44 (0)23 9224 8530

Our Customers
NetCologne
Shout leveraged our media and application server products to cost-effectively deploy a custom voicemail solution to NetCologne within budget and timescales.

NetCologne’s project requirement was to replace a legacy platform with a larger capacity and more flexible voicemail platform and to seamlessly migrate voicemail data and audio to the new Shout platform.

The Shout voicemail solution gives NetCologne flexibility for integration as their network grows providing optional SIP connectivity and Web Service APIs.

NetCologne supply business and residential telecoms products to over 500,000 customers via its own core network and switching centres.
Copyright 2009 Shout Telecoms