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Solutions

Speech Recognition / TTS
Voicemail Systems
Custom Statistics and Reporting
Conferencing
Intelligent Call Routing
Fax2Email
Call Record
Personal Numbering
Call Record

Installing the Shout Network Call Recording solution allows you to offer your customers a flexible and scaleable Call Record product with no hassle or CapeX needed by them.

Calls will be recorded and stored within your own network and are accessible by your clients 24/7 via a web browser, email or FTP, providing maximum flexibility for them, and an additional stream of revenue for you.

This solution can be deployed on a single site, or across multiple sites with a centralised control unit.

Call Record

Features

  • Records inbound and outbound call legs
  • Recordings accessible via web browser
  • Recordings can be emailed or FTP’d to your clients
  • Carrier-grade hardware
  • Scaleable solution can be deployed over multiple sites

Benefits

  • Additional revenue stream
  • Easy to use interface
  • No capital costs for your customers

To find out more about how Shout can help your business, or for more technical information contact us today or call us on +44 (0)23 9224 8530
Our Customers
NetCologne
Shout leveraged our media and application server products to cost-effectively deploy a custom voicemail solution to NetCologne within budget and timescales.

NetCologne’s project requirement was to replace a legacy platform with a larger capacity and more flexible voicemail platform and to seamlessly migrate voicemail data and audio to the new Shout platform.

The Shout voicemail solution gives NetCologne flexibility for integration as their network grows providing optional SIP connectivity and Web Service APIs.

NetCologne supply business and residential telecoms products to over 500,000 customers via its own core network and switching centres.
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