Shout Telecoms
 
 
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Solutions

Speech Recognition / TTS
Voicemail Systems
Custom Statistics and Reporting
Conferencing
Intelligent Call Routing
Fax2Email
Call Record
Personal Numbering
Call Record

Installing the Shout Network Call Recording solution allows you to offer your customers a flexible and scaleable Call Record product with no hassle or CapeX needed by them.

Calls will be recorded and stored within your own network and are accessible by your clients 24/7 via a web browser, email or FTP, providing maximum flexibility for them, and an additional stream of revenue for you.

This solution can be deployed on a single site, or across multiple sites with a centralised control unit.

Call Record

Features

  • Records inbound and outbound call legs
  • Recordings accessible via web browser
  • Recordings can be emailed or FTP’d to your clients
  • Carrier-grade hardware
  • Scaleable solution can be deployed over multiple sites

Benefits

  • Additional revenue stream
  • Easy to use interface
  • No capital costs for your customers

To find out more about how Shout can help your business, or for more technical information contact us today or call us on +44 (0)23 9224 8530

Our Customers
T-Mobile
Shout’s work with T-Mobile allowed them to be the first to market with their SMS to Landlines platform. Our platform is a multiple site resilient solution delivering thousands of messages 24/7.

In addition we developed a bespoke network performance statistics package enabling T-Mobile to perform web client based analysis in seconds that had previously taken days. This detailed insight into network performance enables automated fault detection which permits fault correction before any customer impact as well as ensuring an optimum sized network capacity.

T-Mobile service over 17 million customers in the UK and are part of one of the largest mobile companies in the world.
Copyright 2009 Shout Telecoms